Access Bundling (AB): set of analogue or basic accesses grouped together for call processing or management purposes. The main line within the bundle, called the “Bundling Head Access”, bears the number that identifies the group; its number is the Isolated Bundle Designation Number (IBDN). Basic Access Bundling consists of at least two basic accesses at the same geographic address, it initially includes up to 6 (six) accesses, and can be extended to 8 (eight).

Access Identification System via Number (AISN): a service for pre-qualifying an order by identifying the owner of a line and the relevant technical information.

ADSL2+: a variation of ADSL technology that provides greater throughput than that enabled by the usual ADSL technology.

APNF: Association de la Portabilité des Numéros Fixes (fixed number portability association). Organisation that compiles and manages the reference database of fixed numbers that have been ported.

Area with Fibre: draft statute to be established in law that would be attributed to high quality FTTH plates (e.g. completeness of deployment, operational quality, etc.), and would trigger certain measures to speed up the migration from copper to fibre (helping with final connection, stopping new copper connections in buildings, rising cost of copper, etc.).

Asymmetric Digital Subscriber Line (ADSL): a technology that allows high-speed data transmission over the existing telephone network. It provides higher throughput downstream (towards the user) and lower throughput upstream (towards the DSLAM). 

ATM: Asynchronous Transfer Mode

B2B Data Exchange: this service provides secure, automatic file exchange between Orange Information Systems and those of the client.

BAB: Basic Access Bundling

Batch Processing: enables mass processing of DSL technology or unbundling eligibility requests, and requests for information communicated as part of a SETIAR contract. These requests are made via secure file transfers.

BH: Business Hours

BICN: Backbone and Internet Collection Network

Bi-injection: injection of DSL signals into both the loop (current situation) and the sub-loop. This assumes that the DSL signals injected into the intermediate distribution point are technically modified and reduced so as not to disturb DSL signals that are being injected from the Subscriber Connection Node (SCN). 

Bitstream: designed to enable alternative Internet Service Providers to offer a service in places that have not been unbundled. It is very similar to naked ADSL, except the customer keeps his or her subscription with the historic Operator.

BO: Building Operator

Business DSL (BDSL): a broadband data transfer service within one or more DSL regions. It connects a number of sites along the outer limits to a central site, and allows Operators to develop internet/intranet access services for their business clients.

Business Ethernet Core (BEC): designed to allow Operators to collect flows from their business clients towards their Point of Presence (POP). It is aimed at Operators who want to devise IP service offerings for their business clients (internet access, private IP network service). 

BM: Customer Billing Manager.

Civil Engineering Tie-in within Comprehensive Planning Zones (CET CPZ): the right to use Orange civil engineering facilities. The Operator lays a route in the facilities owned by Orange to run its electronic communications cable.

CLED: Customer Line Expert Diagnostic

CO: Commercial Operator 

Core Ethernet LAN (CELAN): designed to allow Operators to collect flows from their business clients towards their Point of Presence (POP), behind the Orange Ethernet DSLAMs.

CSE: Customer Service Engineer

Dark Zone SCN (DZ-SCN): new SCN commissioned as part of Orange service offerings to reduce areas that are ineligible for broadband, enabling Orange to offer end customers a high-speed service when they are too far from their SCN.

 Designation Number (active) (DN): a 10-digit number qualifying access to the local loop in service.

Digital Subscriber Line Access Multiplexer (DSLAM): an ADSL head-end that plays a dual role of filter and router. This system routes signals either towards the telephone network for switched voice service, or towards a local server and a broadband internet connection for data transfer.

DLM: Dynamic Line Management

DPC: Detailed Prerequisite Criteria

DSL: Digital Subscriber Line

DSLA: DSL Access

DSL Access solutions: solutions providing access through ADSL or VDSL2 technology, which allow the Operator to directly or indirectly provide broadband service to its users. This term refers collectively to DSL Access and DSL Access Only.

DSLAO: DSL Access Only

e-after-sales: an after-sales management service. In the event of a malfunction found in any of their fleet of products, the Operator can carry out tests on equipment, report any problems and track repair progress. e-after-sales is available as both an online and an integrated version. 

e-after-sales notification: a feature within e-after-sales that lets you report any problems, track repair progress for all products and arrange an after-sales maintenance appointment or a consultation. 

e-after-sales test: a feature within e-after-sales that lets you carry out tests on Orange Network equipment (line test, DSLAM test, etc.).

Eligibility: this service identifies the compatibility of a line with DSL offerings. From a telephone number, the service checks the technical and commercial compatibility of the line with the desired offering: unbundling, unbundling to the local loop, DSL Access, BDSL or BEC. This service is available in two access modes: online (HCI) and integrated (Web Services).

e-meeting: a service aimed at Operators who place orders (in construction) for Full Unbundling access, DSL Access Only, SW, TW and FTTH. Operators can use it to book a maintenance appointment directly and in real time in the Orange technicians’ schedule. 

End portion: section of the network between the shared access point and the Optical Termination Outlet (OTO). The end portion is made up of a set of lines. 

e-pricer: a tool for generating a price simulation directly online for a Wholesale offering. If the offering is not on e-pricer, an online form can be used to send a quotation request directly to the sales department.

e-services: a range of services that lets customers go through all the steps in the customer journey (ordering, reporting problems, etc.) accessible via the Web Operators (online version) and, for some of them, via Web Services (integrated version).

Ethernet: network protocol for packet switching, standardised as IEEE 802.3 (International Standard ISO/IEC 8802-3). This wired network standard, where the cable sends data to all connected machines, is also available in wireless variations (IEEE 802.11 Standards), better known as “Wi-Fi”.

Fair Use: limitation of throughput applied after a certain usage threshold determined by the partner, depending on its commercial policy for the end customer.

Fibre Optic Connection (FOC): connects 2 Subscriber Connection Nodes – either unbundled SCNs (SCN-SCN) or between an unbundled SCN and a Point of Presence (SCN-POP). The connection is created using an optical fibre (FOC mono-fibre).

File Transfer Protocol/Cross File Transfer (FTP/CFT): protocols for transferring files between your Information System and ours. These solutions require a simple change to the settings on your Information System.

FOD: Full Operator Details

FTTH: Fibre To The Home

FTTO: Fiber To The Office

GFRT: Guaranteed Fault Repair Time

GiX: Global Internet Exchange

High-Density Areas (HDA): municipalities listed in Appendix I of Decision No. 2009-1106 of 22 December 2009 of France’s telecommunications regulatory authority, ARCEP, amended by Decision No. 2013-1475 of 10 December 2013. These are defined as municipalities with a high population density in which, for a large part of their territory, it is economically viable for several Operators to deploy their own infrastructures, in this case their fibre optic networks, as close to homes as possible.

Human-Computer Interface (HCI): this term refers to online access to your services (via a website). It is securely accessed from your internet-connected computer using your login and password.

Increased Bandwidth (IB): increased bandwidth solution that involves reducing the length of copper in the subscriber’s line by using fibre until the intermediate distribution frame (IDF). This solution requires active equipment to be installed at the same level as the IDF.

Installation Designation Number (IDN): a telephone number for the Subscriber Wholesale access (line), the main line of the Access Bundling.

Integrated Order Interface (IOI): an order management system allowing orders to be qualified, placed and tracked until delivery (except for access orders).

Intermediate Distribution Frame (IDF): copper network cross-connection point, usually in the form of a cabinet installed on a public road. It serves a few dozen to several hundred lines.

Internet Service Provider (ISP): Operator offering an internet network connection.

IP: Internet Protocol

L2VPN: Layer 2 Virtual Private Network

Link Aggregated Group (LAG): aggregation of router ports

LLU: Local Loop Unbundling

Local Area: geographical area served by a single subscriber distribution frame.

Local New Building Area (LNBA): fibre-connected buildings.

Long-Term Evolution (LTE): technology that corresponds to the evolution of mobile networks towards fourth-generation mobile networks (4G).

Main distribution frame: equipment used for bundling, cross-connection and distribution of telecommunications cables. It can be called campus, building, floor, or dwelling, depending on its location and its function.

ML: Main Line

Mobile Virtual Network Operator (MVNO): a mobile telephone Operator that does not have frequency spectrum rights or their own network infrastructure. They must therefore contract agreements with Mobile Network Operators (MNOs), pay them a user fee, and then sell the network access on to their own customers under their own name.

Mono-injection: the injection of DSL signals into the sub-loop for all lines of the relevant intermediate distribution frame (IDF) without any specific technical constraint. In this case, activation of DSL Access for all subscribers downstream from the IDF is no longer enabled from the source Subscriber Connection Node (SCN) but solely from the relevant IDF. 

MSO: Maximum Service Outage

MTE: Mean Time Unit

NBH: Non-Business Hours

Next Generation Access (NGA): access networks that are, in whole or in part, fibre optic, and are able to deliver improved broadband access services compared to existing copper networks (mainly due to higher speeds).

Operator Address Transfer (OAT): within the framework of FTTH, this is an interface authorising the identification of existing infrastructures to ensure address accuracy and for greater efficiency in the ordering and delivery system. 

Operator Interface (OI): a system that allows Operators to place orders managed by: the access to the Orange Local Loop agreement (unbundling), the Subscription Wholesale (SW) agreement, the Traffic Wholesale (TW) contract, the DSL Access contract, and the interconnection agreement (portability). 

Optical Connection Node (OCN): concentration point of a fibre optic network where active equipment is installed, from which an Operator activates subscriber access.

Optical Connection Point (OCP): in buildings with several housing units, or business premises with an electrical riser; the OCP is generally located along the riser, in each floor’s panel, allowing the vertical wiring to be connected to the connection cable. The OCP may also be located outside the building, close to housing or business premises, usually a few meters or a few dozen meters from the housing; in this case it is used to connect the wiring installed upstream in the network, using the connection cable.

OSE: Operator Sales Engineer

OTE: Operator Technical Engineer

OTO: Optical Termination Outlet

OWF: Orange Wholesale France

PCC: overall architecture of data usage control (also includes Deep Packet Inspection and a Policy Manager).

PEC (LS and HS): Partial End Connection (low- or high-speed)

Phase-out of copper: phasing out the use of copper in the local loop, access to services (internet, telephone, etc.) being provided by other technologies (FTTH, 3G/4G, satellite, etc.).

Point of Presence (POP): Operator Point of Presence 

Policy Manager (PM): a tool for managing the rules for applying thresholds and triggering traffic restriction measures.

Public Initiative Networks (PIN): electronic communications networks created and used by local authorities and their associations, under Article L. 1425-1 of France’s General Local Authorities Code. 

Public Roads Civil Engineering Tie-in (PR CET): a service allowing Operators to use Orange civil engineering facilities between 2 end points located within the Public Roads system, enabling them to route an electronic communications cable. 

QoS: Quality of Service

Red List (RL): an unpublished service in the print and electronic directories.

SCN: Subscriber Connection Node

SETIAR: a web service that provides, in real-time, the information necessary to ensure the reliability of Subscription Wholesale (SW) access, full unbundled access, and DSL Access Only orders, using the Operator Interface (OI).

Shared Access Point (SAP): end point of one or more lines where the person setting up, or who has set up, or is using a superfast fibre optic broadband electronic communications line in a developed property, allows Operators access to these lines in order to provide electronic communications services to the relevant end users, in accordance with Article L. 34-8-3 of France’s Post and Electronic Communications Code.

Shared Connection Point (SCP): in the case of access to the local sub-loop with mono-injection, Orange offers the implementation of a shared connection point near the intermediate distribution frame. The SCP accommodates the main distribution frame and the Operators’ active equipment to provide broadband service.

STN: Switched Telephone Network

STW: Subscription and Traffic Wholesale

Subscriber Connection Unit (SCU): equipment located between the main distribution frame and the core of the network channel.

SW: Subscription Wholesale

TtP: Take the Place

Trademark license partnership: Agreement signed by a network Operator with another partner. For the two partners, it concerns launching a joint commercial solution which includes, for example, the diffusion of specific content. The network Operator acts as the managing party and is responsible for clients in regards to the provision of mobile communication services. 

TW: Traffic Wholesale

Unbundled access: unbundled access to the local loop is the provision of full or partial access to the local loop; it does not involve a change in the ownership of the local loop.

Very high-speed Digital Subscriber Line 2 (VDSL2): this technology can be used on copper lines to significantly increase throughput compared to ADSL. However, due to physical constraints inherent to this technology, the performance benefits of VDSL2 are limited to twisted pairs of copper wires whose lengths do not exceed 1km. For longer lines, the performance of VDSL2 is the same as that of ADSL2+.

VIA: term used to describe the external identifier associated with access controlled via the Operator Interface (OI). 

W: Wholesale

Web Operators: the Web Operators portal is a secure space on the internet. It integrates and groups together commercial or technical information, files (data order monitoring, management monitoring, portability file, etc.), online services (e-pricer, Eligibility, SETIAR, IOI, e-meeting, e-after-sales).

Web Services: automated data exchange between two Information Systems using a computer language: XML. This solution, suitable for high volumes, requires improvements to the client’s equipment. Also referred to as integrated mode.

Wireless Local Loop (WLL): a set of technologies that enable an individual or a company to be connected to their Operator (landline, internet, television, etc.) via radio waves. This type of local loop can supplement the traditional wired service.

xDSL: DSL technology used for transferring data at high speeds over copper networks. There are various types of DSL. The term xDSL is used to refer to all of these technologies.