Support services for the Civil Engineering Infrastructure access solution


Get support for your studies and deployments using Orange's civil engineering infrastructures and utility poles

Orange Wholesale France is giving you the benefit of its expertise by offering support services for Orange’s civil engineering infrastructure and utility poles access solutions, allowing you to be independent in the deployment of your networks.

accompagnement aux offres d’accès au Génie Civil
Support services for the Civil Engineering Infrastructure access solution

Benefits

  • Quickly get familiar with the civil engineering rules for an optimal implementation.
  • Become more independent in order to optimise the overall processing time of all your orders to access the civil engineering infrastructures in Orange’s Local Loop.

Find out more

Dowload information about the solution

Uses

Do you want to be supported during your orders to access civil engineering infrastructures in Orange’s Local Loop?

In order to facilitate the process and improve the appropriation of the rules associated with civil engineering infrastructure access solutions, Orange Wholesale France is offering a support service suited to your needs.

We will give you access to two types of modules:

  • Learn the basics
  • Master order entry

Use these two modules to gain a good understanding of the rules of engineering and the technical constraints associated with deployment using civil engineering infrastructures and utility poles, in order to apply them.

The modules are presented via videoconference, on the Orange website or at your business, depending on the type of content as well as your requirements.

Legal criteria

  • Be registered with ARCEP (France’s telecommunications regulatory authority)
  • Have signed a Civil Engineering Infrastructure access contract

Orders and make appointments

Steps

e-service avant-vente

A sales rep is at your disposal to present the features and conditions of this offer.

E-services are available 24/7, including eligibility and pricing tools

e-service commande - production - livraison

Online ordering tools and services are available 24/7 for you to place your order and monitor its status independently.

e-service après-vente

Tools for online reporting of observed malfunctions and real time monitoring of service restoration.

e-service services transverses

Monthly billing with customized consumption monitoring, suiting the specifics of the offer you subscribed to.

 

*duration time is given for informational purposes.

FAQ

These support services are for those who are in charge of studies and/or checks, and the entry of elements associated with civil engineering infrastructure access orders, as well as those in charge of works.

The number of participants is specified for each service. As such, a minimum number of participants is sometimes required in order for a session to take place.

Contact Us
Your last name
The name of your compagny
Your email address
Your first name
Your position
Your number phone