You can manage notifications regarding your Orange Wholesale France solutions thanks to 2 features within e-after-sales:
Do you want to avoid unnecessary notifications?
You can carry out tests in the event of a malfunction in the Orange network on services provided to your customers. The e-after-sales service, which is available for all solutions in our catalogue, lets you carry out tests and diagnostics remotely before having to create a notification.
Do you want an Orange technician to perform a site visit at one of your customers’ premises if necessary?
With the e-after-sales service, you can arrange an appointment in the Orange technicians’ schedule when physical maintenance is necessary.
Technical criteria
Legal criteria
e-after-sales is available for all Orange Wholesale France solutions.
